Shipping times for regular service in the European Union are 3-7 business days. Please use this shipping times as a guide. Some countries may experience extended shipping times due to exceptional shipping requirements.

AUSTRIA 

• 3 - 7 working days
• Shipping cost: €4,12
• Return Cost: €10,00
  

GERMANY

• 3 - 7 working days
• Shipping cost: €7,46
• Return Cost: €12,00

REST OF EU

• 3 - 7 working days
• Shipping cost: €16,00
• Return Cost: Max €33,44

Free shipping for all EU orders above €200.

NORTH AMERICA (USA & CANADA)

• 7-10 working days
• Shipping cost: €40,00
• Return Cost: Max €40,00 (USA) / Max €38,87 (CANADA)
  

ASIA

CHINA,HONG KONG, SINGAPORE, SOUTH KOREA, JAPAN

• 7-14 working days
• Shipping cost: €50,00
• Return Cost: Max €47,29 (CN & HK) Max €51,25(SG & JP ) Max €54,91 (KR)
  

Free shipping for all NON-EU orders above €300

More information here

Items purchased on ectstudio.com are eligible for return or exchange within 14 days of delivery. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.  To start a return, you can contact us at returnsrefunds@ectstudio.com

Please note that returns will need to be sent to the following address:
e.c.t. OG, Marktgraben 19-21, 6020 Innsbruck

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. The return shipping fee is not covered by us. You can always contact us for any return question at returnsrefunds@ectstudio.com